Do not sell my personal information
As described in our Privacy Policy, we collect personal information from your interactions with us and our website, including through cookies and similar technologies. We may also share this personal information with third parties, including advertising partners. We do this in order to show you ads on other websites that are more relevant to your interests and for other reasons outlined in our privacy policy.
Sharing of personal information for targeted advertising based on your interaction on different websites may be considered "sales", "sharing," or "targeted advertising" under certain U.S. state privacy laws. Depending on where you live, you may have the right to opt out of these activities. If you would like to exercise this opt-out right, please follow the instructions below.
If you visit our website with the Global Privacy Control opt-out preference signal enabled, depending on where you are, we will treat this as a request to opt-out of activity that may be considered a “sale” or “sharing” of personal information or other uses that may be considered targeted advertising for the device and browser you used to visit our website.
SHIPPING
We ship worldwide from the United States.
Please refer to the product descriptions for expected ship dates. If you ordered multiple items, your order will be held until the entire order is ready to ship.
This does not include time in transit and is regardless of shipping method chosen at checkout.
We are not responsible for any packages that are lost, stolen or damaged after it leaves our warehouse.
To protect your shipment, we offer Route+ Shipping Protection to insure your order against loss, theft and damage. This is available to add at checkout.
For more information on Route+ click here.
All shipping rates will vary depending on a few different factors, some of which include:
• Domestic vs International shipments
• Total weight of package
• Selected shipping method
Our international orders have duties and taxes included in the total shipping cost, so you don't have to worry about it at the time of delivery.
Any applicable duties and taxes for your delivery location are calculated at checkout and included in your total shipping cost. The order is then shipped 'duties paid' so it will arrive quickly and efficiently.
ORDERS
All sales are final. We are unable to offer refunds at this time.
Exchanges are dependent on current stock levels and item(s) purchased. Please email laurensanderson@emeraldfulfillment.com for any exchange inquiries. The cost of shipping will be the customer's responsibility.
Yes, as long as your order has not already shipped! Please email laurensanderson@emeraldfulfillment.com with your name, order number, and updated shipping address as soon as possible. Once your order leaves our warehouse we are unable to make any changes.